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Return and Exchange Policy

Return/Exchange Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase has been confirmed delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging. Exchanges will be granted within 14 days of confirmed delivery if the merchandise is defective.

To complete your return, we require an email including Order Number, Detailed Description of Issue within 14 days. Our email is

There are certain situations where no refunds will be granted. If any item not in its original condition, is damaged or missing parts for reasons not due to our error. If any item that is returned more than 14 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at for a prepaid return label and return instructions.

All purchases will be shipped fully insured and may require a signature at the time of delivery. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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